After Sales Service

We understand Serivice will be just start when freeze dryer deliver and installed on user's site. and Lyomac's service team will provide different service as per user's requirement.

Contact us in case urgent: 0086-13381809321, Mail: sales@lyomac.com

Emergency support

We understand all user's product is worthy to be protected, this require Lyomac not only just provide service, also should be quick response and fix trouble in short time.

Lyomac has a team who can fast give support with time duration as :

• Phone call in 24 hours

• Remote access to check control system in 24 hours

• Site support in 3-7 days

Regular service support

Lyomac always take support for user when it comes to service time, Lyomac can offer not only on user's site, also can provide remote service support with spare parts prepaired by user. 

Spare parts supply

Lyomac has not only provide service on time, also sufficient spares always ready for all users for world wide users. moreover, Lyomac also provide more spare stock in 15 countries.  In case user need components locally at emergency, Lyomac always can connect loacal vendors to give fast and timely support.